How it works
Five steps. No waiting rooms. No surprises.
Here is the entire process, end to end — including the parts other brands keep vague.
- 1
Complete your health assessment
You start with a structured online assessment: health history, current medications, weight history, and goals. It takes around five minutes.
Your answers go directly to a licensed clinical team — they are never sold, shared with advertisers, or passed to third-party call centers.
- 2
A licensed provider reviews your case
A clinician of OpenLoop Healthcare Partners, PC — a nationwide medical group with licensed clinicians in all 50 states — personally reviews your assessment. Where state rules require it, you'll have a synchronous telehealth visit; otherwise review is typically completed within one business day.
The provider decides whether treatment is medically appropriate for you. If it isn't, we tell you clearly and you pay nothing for medication. Prescription treatment is never guaranteed.
- 3
Your prescription is filled by a licensed pharmacy
If prescribed, your medication is prepared by a state-licensed compounding pharmacy and shipped directly to your door in discreet packaging.
- 4
Ongoing care, not a one-off transaction
Your care team checks in on your progress, manages dose adjustments with your provider, and answers questions by secure message.
One transparent monthly price covers your provider care, your medication if prescribed, and unlimited messaging — no hidden membership fees.
- 5
Pause or cancel online, anytime
Cancel online in minutes, anytime. No phone calls required, no retention scripts, no runaround.
We believe retention should come from results, not from making it hard to leave.
Ready to start?
The assessment takes about five minutes. A licensed provider takes it from there.
Check your eligibility