Telehealth informed consent

What telehealth is

Telehealth means receiving healthcare services from a provider remotely, using electronic communications — including asynchronous review of the health information you submit and, where required or appropriate, live video or phone visits.

What you're consenting to

• Receiving care from licensed clinicians of OpenLoop Healthcare Partners, PC via electronic communication, including evaluation based on the health information you provide.
• The provider determining, in their sole professional judgment, whether telehealth is appropriate for your situation and whether to prescribe treatment.
• Secure electronic storage and transmission of your health information to those involved in your care, including the dispensing pharmacy.

Benefits and risks

Telehealth improves access and convenience, but it has limits: your provider cannot perform a physical examination, care depends on the accuracy of the information you provide, and technical failures can delay care. In rare cases, delays or missing information could result in adverse outcomes. In-person care remains available to you at any time, and your provider may direct you to in-person care where appropriate.

Your rights

• You may withdraw consent and stop using telehealth services at any time.
• You may request a copy of your medical records.
• Withholding or withdrawing consent will not affect your right to future care or treatment.

Emergencies

Telehealth is not suitable for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Questions

Contact care@reduxa.com with any questions about this consent before beginning your assessment. You will be asked to affirmatively accept this consent before receiving care.