Terms of service
Last updated: [DATE — set at launch]
1. Who we are and what we do
[LEGAL ENTITY NAME] (“Reduxa”) operates a platform that connects you with licensed healthcare providers and licensed pharmacies. Medical services are provided by OpenLoop Healthcare Partners, PC. Reduxa is not a medical provider and not a pharmacy. All medical decisions, including whether to prescribe any medication, are made solely by licensed clinicians exercising their own independent professional judgment.
2. No guarantee of prescription or results
Completing an assessment does not guarantee that treatment will be prescribed. Prescriptions are issued only where a licensed provider determines treatment is medically appropriate. Individual results from any treatment vary and are not guaranteed.
3. Not for emergencies
Our services are not for medical emergencies. If you are experiencing an emergency, call 911 or go to the nearest emergency room.
4. Eligibility
You must be at least 18 years old, reside in a state where our services are available, and provide accurate, complete health information. Providing false information can result in serious harm to your health and termination of services.
5. Subscriptions, billing, and cancellation
Services are billed as a recurring monthly subscription at the price shown before you enter payment details. You can cancel online at any time from your account; cancellation takes effect at the end of the current billing period. See our cancellation & refunds policy for full details.
6. Compounded medications
Where a provider prescribes a compounded medication, it is prepared by a state-licensed compounding pharmacy. Compounded medications are not approved or evaluated for safety, effectiveness, or quality by the FDA.
7. Intellectual property & acceptable use
All site content is owned by or licensed to [LEGAL ENTITY NAME]. You agree not to misuse the site, attempt to access other patients' information, or use the services on behalf of another person.
8. Disclaimers & limitation of liability
[STANDARD DISCLAIMER / LIMITATION OF LIABILITY / ARBITRATION LANGUAGE — healthcare counsel to supply. Placeholder pending legal review.]
9. Contact
[LEGAL ENTITY NAME], [REGISTERED BUSINESS ADDRESS] · care@reduxa.com · [SUPPORT PHONE NUMBER]